We were losing enquiries overnight — people call about a property at 10pm and by morning they have booked with someone else. The agent picks up, asks the three questions our team would ask, and books a viewing. Last month it handled 1,400 calls and 300-odd turned into site visits.
NiaTalks
AI that talks to your customers — on every call you make and take.
Voice AIAI voice agents that call and answer for you
Voice AI Agent00:06
AI Agent
Hi Sarah, this is Voice AI calling about your demo request — got 2 minutes?
DialerA complete calling desk for your team
Q3 Outbound — Warm leadsPredictive · 6 agents
Dialing
Placing call 3 of 240
240Dialed
68Connected
28%Connect rate
Connects to whatever you already run
Any CRM with an APIREST APIWebhooksSIP trunksCalendar syncChat & SMS channelsCSV import & exportAny CRM with an APIREST APIWebhooksSIP trunksCalendar syncChat & SMS channelsCSV import & export
Why Voice AI
The boring parts, done properly
A voice that sounds good is the easy half. These are the things that decide whether you are still running it in six months.
Human-like voice
Sub-second replies
40+ languages
24/7 availability
Enterprise security
CRM & calendar sync
No-code builder
Real-time analytics
Smart call routing
Open API & webhooks
Reviews
What people say once they have lived with it
Every review we have, including the ones that are not five stars. The complaints are the useful part — they tell you what you would be signing up for.
Honestly I expected to hate it. Our customers are not young and I was sure they would hang up on a robot. Most of them do not notice. The ones who ask get handed to a person straight away, which is the part that sold me.
The dialer itself is excellent — six modes, and the agents picked it up in an afternoon. Reporting is where it falls short for us. There are over a hundred reports and I still had to export to Excel to get the one view my regional heads actually want. Support says a custom report builder is coming.
Connect rate went from 22% to 31% after we moved to predictive and let it handle the retry timing. That is the whole review really. Same list, same agents, more conversations.
Setup took longer than the 'live in days' line suggests — closer to three weeks, though most of that was us getting our own data in order rather than anything on their side. Once it was running it has been steady. Nine months, no outage I have noticed.
We run campaigns in Hindi, Marathi and English off one script. The language switching mid-call still surprises me. What I would like is better control over how formal it sounds in Hindi — it is a bit stiff for our audience.
Hear one yourself before you decideNo slides. We build your call flow and the agent rings you with it.
Want to hear one?
Tell us what your calls sound like and we will build that flow and ring you with it. Twenty minutes, no slides, and you will know fairly quickly whether this is for you.