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Voice AI by NiaTalks

AI voice agents that call, answer and close for you.

Voice AI makes outbound calls and answers inbound ones — qualifying leads, booking meetings and resolving support questions in a natural, human-like voice, 24/7, in 40+ languages.

Outbound callingInbound support40+ languages

Trusted by sales and support teams to handle live calls every day.

Watch a live Voice AI call unfold, in real time

Voice AI Agent00:06
AI Agent

Hi Sarah, this is Voice AI calling about your demo request — got 2 minutes?

Intent: Demo RequestSentiment: Positive

Connects to whatever you already run

Any CRM with an APIREST APIWebhooksSIP trunksCalendar syncChat & SMS channelsCSV import & exportAny CRM with an APIREST APIWebhooksSIP trunksCalendar syncChat & SMS channelsCSV import & export
The Platform

One agent, every conversation

Outbound calling, inbound support, the conversational AI engine, analytics and every integration you need — all in one voice AI platform.

Outbound Voice Agents

It works a list: rings the number, asks the questions you would ask, books the ones worth booking and logs the rest.

  • Automated Cold Calling
  • Lead Qualification
  • Appointment Booking
  • Follow-Up & Re-Engagement Campaigns
  • Survey & Feedback Calls
  • Automatic CRM Logging

Inbound Voice Agents

Picks up on the first ring at 2am on a Sunday, in whatever language the caller opens with. Nobody waits in a queue.

  • 24/7 Call Answering
  • Customer Support Automation
  • FAQ & Order Status Lookup
  • Appointment Scheduling
  • Smart Call Routing & Escalation
  • Multi-Language Support

Conversational AI Engine

The part that listens. It holds the thread of a conversation, copes with being cut off, and sticks to what you told it to say.

  • Human-Like, Natural Voice
  • Real-Time Interruption Handling
  • Context-Aware Conversations
  • Live Sentiment Detection
  • Custom Voice & Persona
  • Powered by GPT, Gemini & Claude

Analytics & Insights

See exactly how every call went, and what to fix next.

  • Full Call Transcripts & Recordings
  • Live Performance Dashboards
  • Conversion & Outcome Tracking
  • Sentiment & QA Scoring
  • A/B Script Testing
  • Team Performance Reports

Integrations & Infrastructure

Plugs into the stack you already run, at any scale.

  • Any CRM with an API
  • SIP trunks from any provider
  • Calendar sync for bookings
  • REST API & webhooks
  • Encrypted call storage
  • Scales with your call volume

Need a custom workflow?

Tell us about your call flow and we'll help you design the right agent for it.

Let's talk
How It Works

From script to live agent

No code, no call center to hire — just a clear path from idea to a live voice agent.

1

Tell it what the call is for

Write the goal in plain English — book a viewing, chase a renewal, answer the top ten questions. Pick a voice. No code, and you can change your mind later.

2

Give it your data

Hook up the CRM, the calendar, the price list. Without that an agent is just a voice; with it, it knows who is calling and what you told them last time.

3

Put it on a line

Point a number at it for inbound, or hand it a list for outbound. Start with a small batch and listen to the recordings before you open the taps.

4

It holds a real conversation

It waits its turn, copes with being interrupted, and answers in about half a second. People talk over it the way they talk over anyone.

5

It does the thing, not just the talking

The meeting lands in your calendar, the lead is scored in your CRM, the ticket is closed. A call that ends in a summary nobody reads has not saved you anything.

6

You read what actually happened

Every call has a transcript and a sentiment score. Most of the useful work after week one is listening to the calls that went badly and fixing the script.

7

Busy days stop being a problem

Ten calls at once or ten thousand costs you the same effort. Nobody is on hold because three people called at the same time.

Step one takes about twenty minutesThat is the whole first call — what the agent should do, and whether this is worth your time.
Solutions

One platform, endless use cases

However your team uses the phone today, a Voice AI agent can do it around the clock.

Sales & Lead Qualification

Outbound agents cold-call fresh leads, qualify intent on the spot, and book meetings directly on your reps’ calendars.

OutboundCRM SyncLead Scoring
3x
Faster lead response
24/7
Outreach coverage

Customer Support Hotline

Inbound agents answer FAQs, check order status, and escalate complex issues to a human with full context.

InboundTicketingEscalation
24/7
Live call coverage
<2s
Avg. answer time

Appointment Scheduling

Automated booking, reminder and rescheduling calls for clinics, salons and service businesses.

OutboundCalendar SyncReminders
40+
Languages supported
100%
Automated reminders

Payment Reminders

Polite, consistent payment reminder calls with promise-to-pay tracking and compliant scripting.

OutboundComplianceCRM Sync
24/7
Reminder coverage
100%
Consistent scripting

Survey & Feedback Calls

Post-service NPS/CSAT calls at scale, with every response transcribed and sentiment-scored automatically.

OutboundSentiment AnalysisAnalytics
100%
Calls transcribed & scored
Real-Time
Sentiment insights

Real Estate Inquiries

Qualifies buyer and renter interest around the clock and schedules site visits automatically.

InboundOutboundScheduling
24/7
Instant inquiry response
3x
More site visits booked

Recruitment Screening

Pre-screens candidates against your criteria, answers FAQs, and schedules interviews with recruiters.

OutboundScreeningScheduling
10x
Faster candidate screening
24/7
Always-on screening

Delivery & Logistics Updates

Proactive calls for delivery confirmations, ETA updates and address verification at scale.

OutboundLogisticsAutomation
100%
Proactive delivery updates
24/7
Automated dispatch calls
See one of these running on your own numbersTell us which of these is closest to your setup and we will build that flow for the demo.
Under the Hood

What it is actually built on

The pieces that have to work for a call to sound like a call: audio in and out in real time, speech both ways, and the plumbing that keeps it up. Drag the sphere to look around.

✦ Drag to rotate · hover to focus

Pricing

Simple, usage-based plans

Pay for the minutes you use — plans that scale from your first agent to your whole call center.

Starter

₹6.5/min

For small teams launching their first voice agent — 1,000 to 10,000 calls per month.

  • 1 voice agent
  • 1,000–10,000 calls / month
  • Inbound or outbound (choose one)
  • Calendar & WhatsApp integration
  • Call transcripts & basic analytics
  • Email support
Get Started

Enterprise

Custom

For high-volume, mission-critical voice operations.

  • Unlimited agents & minutes
  • Dedicated infrastructure & SLA
  • Custom LLM & voice tuning
  • Advanced compliance & data residency
  • Dedicated success manager
Contact Sales

Need more minutes, agents or a dedicated setup? Request a custom quote →

FAQ

About Voice AI

The questions we hear most about running AI agents on real phone calls.

It is a voice that answers your phone and makes your calls — it understands what the caller wants, and then does something about it: books the meeting, updates the CRM, answers the question or passes the call to you.

Some will, most do not. It replies in about half a second and handles being interrupted, which is what usually gives these things away. We would rather you judged it yourself than took our word for it — a demo call takes two minutes.

Yes. The same platform powers outbound campaigns (cold calling, lead qualification, reminders) and inbound lines (support, bookings, FAQs) — configure either, or both together.

Over 40, including Hindi, Marathi, Tamil, Telugu, Bengali and Gujarati alongside English. It works out which one the caller is using and switches, so you do not need a separate line or a separate script per language.

If it has an API, yes. Calendars, CRMs and helpdesks all work the same way — the agent reads what it needs before the call and writes back after it. Tell us what you run and we will confirm before you commit to anything.

You control what gets recorded and where it is stored, and the agent can read a consent line before anything else happens. The rules differ by state and by industry, so tell us what you are bound by and we will set it up to match rather than guess.

It hands over to a person, and passes the transcript across with the call. The thing that makes transfers infuriating is being asked everything a second time, so the agent you transfer to already has the answers.

A simple inbound line can be answering calls in a few days. Anything that has to talk to your CRM usually takes two or three weeks, and most of that is getting your own data tidy enough to be useful. We would rather say that up front than surprise you in week two.

Still got a question we have not answered?Ask it on a call — we would rather talk it through than guess what you need.
Reviews

What people say once they have lived with it

Every review we have, including the ones that are not five stars. The complaints are the useful part — they tell you what you would be signing up for.

4.56 reviews
5 3
4 3
3 0
2 0
1 0
Rohan MalhotraGrowth Lead · Real estate marketplace, Gurugram
Voice AI
We were losing enquiries overnight — people call about a property at 10pm and by morning they have booked with someone else. The agent picks up, asks the three questions our team would ask, and books a viewing. Last month it handled 1,400 calls and 300-odd turned into site visits.
Ananya IyerOperations Manager · Clinic chain, Bengaluru
Voice AI
Honestly I expected to hate it. Our customers are not young and I was sure they would hang up on a robot. Most of them do not notice. The ones who ask get handed to a person straight away, which is the part that sold me.
Vikram DesaiHead of Contact Centre · NBFC, Mumbai
Dialer
The dialer itself is excellent — six modes, and the agents picked it up in an afternoon. Reporting is where it falls short for us. There are over a hundred reports and I still had to export to Excel to get the one view my regional heads actually want. Support says a custom report builder is coming.
Priya SharmaSales Lead · B2B SaaS, Pune
Dialer
Connect rate went from 22% to 31% after we moved to predictive and let it handle the retry timing. That is the whole review really. Same list, same agents, more conversations.
Arjun MehtaHead of Support · D2C retail brand, Delhi
Voice AI
Setup took longer than the 'live in days' line suggests — closer to three weeks, though most of that was us getting our own data in order rather than anything on their side. Once it was running it has been steady. Nine months, no outage I have noticed.
Sneha KulkarniCampaign Manager · Insurance aggregator, Nagpur
Voice AI
We run campaigns in Hindi, Marathi and English off one script. The language switching mid-call still surprises me. What I would like is better control over how formal it sounds in Hindi — it is a bit stiff for our audience.
Hear one yourself before you decideNo slides. We build your call flow and the agent rings you with it.

Want to hear one?

Tell us what your calls sound like and we will build that flow and ring you with it. Twenty minutes, no slides, and you will know fairly quickly whether this is for you.

Call nowBook a demo